How can we help?
Each product page has a size guide to help you choose. Still unsure?
Message us—we’re happy to help you find your perfect fit.
To keep your Onirique piece beautiful:
– Hand wash or use a gentle cycle
– Avoid dryers — air drying is always best
Each product page has specific care tips too.
We’re here for you. Email us anytime at contact@onirique.tn and we’ll get back to youas soon as we can.
At the moment, we ship everywhere in Tunisia. Wherever you are, we’ll come to you.
If your item is in stock, we’ll ship it within 24 to 72 hours. If it's not available right now, you can join the waiting list, and we’ll let you know the moment it’s back.
We use First Delivery, so your parcel will be in good hands.
Shipping is 8 dinars, or free if your order is over 350 dinars.
Super simple—you pay when your order is delivered. No upfront payment needed.
Yes, of course. If something isn’t right, you can return it within 14 days of receiving it. The return fee is 7 dinars, which covers the shipping back to us.
Yes! Exchanges are possible once per item, depending onavailability. Just let us know what you need.
Unfortunately, we can’t accept returns or exchanges on items purchased on sale.
We ask that the item is:
– In its original packaging
– In the same condition as when you received it
Once we receive it and make sure everything is in perfect condition,we’ll move forward with your refund or exchange. Please allow up to 30 days to complete the process.
If the item simply didn’t work for you, the return fee is 8 dinars. If we made a mistake or the item is faulty, we’ll cover the cost—noworries
Refunds are made via bank transfer, so we’ll just need your RIB (bank account details) to complete it.